Zaher Mohammed Nassir alkasb, Khaled Aboalganam, Hussain Awad, Hasan Alhanatleh
Purpose: Nowadays, the Supply Chain (SC) has acquired a fundamental role for organizations to increase their performance, competitiveness, market-share, and effectiveness. Performance considers as a concept that interprets the firm behaviour in harnessing the firm's resources through operations for arriving the firm's purposes. The connecting between SCM and performance measure is from the best way that judges the capability of SCM and firm success. However, the effort of current research is dedicated to insightfully explore the impact of SC collabration dimensions on Operational Performance (OP) through identifying the moderation role of SC complexity (SCC) Al-Ghalbi International Company for Engineering and Contracting in Oman.
Design/methodology/approach: To serve the nature of the current research and its objectives, the research is selected the quantitative method. 221 valid respondents are used for analysis purposes using SPSS program. A Multiple Linear Regression (MLR) test is employed to obtain the hypotheses findings.
Findings: the results of the research indicated that the Information Sharing (IS), Goal Congruence (GC), and Knowledge Creation Sharing (KCS) diminutions of the SC collabration diminutions had a direct and affirmative impact on OP where Resources Sharing (RS) and Decision-Making Synchronization (DMS) diminutions of the SC collabration did not provide empirical support. The results, further, uncovered that SCC had a moderation role between SC collabration and OP especially with IS and KCS dimensions.
Originality/value: the most important novelty of the current article is that it considers as the first study evaluating the moderation role of SCC on SCM context.