管理信息与决策科学杂志

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Digital Transformation Challenges in Healthcare and its Effect on the Patient-Physician Relationship

Mohammed Zakariah, Eman Abdullah Aldakheel

 Healthcare providers worldwide are facing a major challenge: the need to improve the treatment of patients while simultaneously controlling expenses. Due to the technological advances that are helping patients care for themselves and control their health conditions much better than they were able to in past decades, when they were dependent on the physician to attend them physically, there is growing demand for chronic disease management, particularly for ageing people. At present, the implementation of digital transformation in all sectors, and particularly in healthcare, has provided many opportunities to patients, given the huge amount of medical data to be processed, for predicting the possibility of disease and measuring the level of critical cases. This has been enabled by the use of machine learning tools, applications, and technologies like the Internet of Things, Enhanced analysis tools, and Artificial Intelligence, these technologies are considered to play a major role in driving the digital transformation in the healthcare sector. This study examines the relationship between patients and physicians in the context of digital transformation. The entire healthcare system revolves around patients and physicians, who both play a key role in implementing digital transformation. We explore the key components to focus on for successful implementation of digital transformation to enrich the relationship between patients and physicians, thereby enhancing treatment and ensuring excellent outcomes. Maintaining the confidentiality of patient data is the most important of the many tips we suggest for successful implementation of the digital transformation of healthcare and e-health.


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